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Ariba Implementation at MED-X: Managing Earned Value - Case Solution

Mark Jeffery, Joseph F. Norton, Alex Gershbeyn, Derek Yung | Harvard Business Review ( KEL224-PDF-ENG ) | January 01, 2006 (Revision: 2023-08-25)
Abstract:

The "Ariba Implementation at MED-X: Managing Earned Value" case study focuses on Ariba. Ariba was an e-procurement solutions provider that offered a powerful suite of applications to help organizations manage their spending during procurement. The application designed by Ariba was focused on improving the bottom-line results. This case study analyzes the problems encountered by organizations in implementing Ariba and proposes solutions to these problems.

Case Questions Answered

  • Which of the two components is underperforming according to the plan? How do you know this?
  • Are the components of the projects within budget? How do you know?
  • What can you conclude by looking at the combined earned value data for the project?
  • Why did Terry Baker think that the project was going according to plan the entire time?
  • How much longer will the project take?
  • What should Martin have done earlier in the project timeline to prevent delays?
  • What should Martin do when managing future projects to prevent similar problems from developing?

This case solution includes an Excel file with calculations that will be available after purchase.

This case solution includes an Excel file with calculations.

Introduction – About MED-X Inc and the Ariba Implementation

MED-X Inc. is a global pharmaceutical company that has its headquarters in Houston, USA. Having 54 plants worldwide, MED-X employs more than 40,000 employees.

The key strategic objective of MED-X was to transform its procurement organization into a decentralized purchasing model with a self-service philosophy.

By the implementation of the Ariba e-procurement platform, MED-X would be able to reduce its spending on procurement and improve the overall efficiency of the process.

About Implementation Technologies

Implementation Technologies was an e-consulting company for B2B (Business to Business) firms headquartered in Chicago, USA. They offered a full range of consulting services to the B2B sector.

Ariba B2B commerce platform was one of the Implementation Technologies’ most experienced services.

MED-X went for Implementation Technologies to implement Ariba in their organization for this factor itself, and they had the experience of implementing Ariba for over 30 clients.

About Ariba Inc.

Ariba was an e-procurement solutions provider that offered a powerful suite of applications to help organizations manage their spending during procurement.

The application designed by Ariba was focused on improving the bottom-line results. This made Ariba a critical strategic choice for many organizations.

1. Which of the two components is underperforming according to the plan?

How do you know this?

Ariba Implementation at MED-X: Managing Earned Value

Fig 1: SPI and CPI of Software customization

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